Virtual reward card

[Sarahq123]

Hi can someone tell me when I get the virtual reward card I claimed it on 20th feb told me will be arriving by email 30 days ty

[NeilO]

Hi, @Sarahq123 welcome to the community and thanks for posting, what date did your BT broadband order complete?

Thanks

Neil

[Sarahq123]

Hi it was completed yesterday 

[Sarahq123]

Hi I went live yesterday and I claimed the reward on 20th feb ty

[NeilO]

@Sarahq123 Thanks for getting back to me, the reward card will be emailed to you once the 14 day cooling-off period has finished so you should have it by the 7th of April. 

Thanks

Neil

[Sarahq123]

Hi is this a definite as I was told 30 days from claiming 

I no people have had a few problems n ty for replying to me 

[JohnC2]

Hi @Sarahq123, don't worry if it hasn't arrived with you by the 8th then just post back here and let us know and we'll be happy to help.

Cheers

John

[Sarahq123]

Will this be emailed to my email adress on my bt 

[JohnC2]

Hi @Sarahq123, it will be sent to the email address you supplied when you placed your order. You would've got your order acknowledgment to this email address.

Cheers

John