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Message 1 of 2

Where is Return Equipment link on My BT ?

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As Power of attorney I closed my Aunt's BT account at the beginning of August but have not yet been sent a Returns bag, I cannot find 'Return your kit' anywhere on your website, this is very frustrating. Please help

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Message 2 of 2

Re: Where is Return Equipment link on My BT ?

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Hi @Vi,

Thank you for sending in those details. I've placed an order for the returns kit.

I've also sent you a Private message with the details.

Thanks,

Paddy

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