Xbox Game Pass unable to process

[Rich78]

Hello,

• I recently purchased my broadband and have now got 6 months free of xbox ultimate game pass, but every time I try to activate it I get a message saying 'unable to process your request, please try again' before I am even asked which account I want to connect it to. Please help!

Thanks 

[DavidM]

Hi @Rich78 and welcome.

Thanks for posting about your game pass. Our live chat guides can sort this out for you. Try the 'message now' link on Broadband | BT Help

Cheers

David