<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I'm trying to activate my 12 month pass but the system is continually under maintenance. Can you assist please. I've tried the phone number and the options as directed but the wait time is 1 hour?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Thanks for that. The 14 days have passed. I just managed to get through on the phone and they've applied for the activation code for my xbox account, to allow the 12 month pass to be added, it takes up to 7 days to complete.
