Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
graeme9134
Beginner

on ‎30-09-2024 16h05

199 Views
Message 1 of 3

Xbox live 12 month pass - activation issues

Hi 

I'm trying to activate my 12 month pass but  the system is continually under maintenance. Can you assist please. I've tried the phone number and the options as directed but the wait time is 1 hour?

Kind regards

Graeme 

0 Ratings
Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎30-09-2024 16h23

193 Views
Message 2 of 3

Re: Xbox live 12 month pass - activation issues

When was your activation date?  You need to wait at least 14 days cooling off period has passed before accessing MYBT. You could also try billing  https://www.bt.com/help/contact-bt/account-and-billing/broadband



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply
graeme9134
Beginner

on ‎30-09-2024 16h41

188 Views
Message 3 of 3

Re: Xbox live 12 month pass - activation issues

Thanks for that. The 14 days have passed. I just managed to get through on the phone and they've applied for the activation code for my xbox account, to allow the 12 month pass to be added, it takes up to 7 days to complete.

0 Ratings
Reply