Re: billing

Jpc1 · ‎21-04-2023

after recently moving how can i combine my mobile bill into my new broad band bill . as i have 2 accounts with bt . one is for my mobile the other is my home broad band line

imjolly · ‎21-04-2023

phone CS 03301234150 and they should be able to help

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DanielS · ‎21-04-2023

Hi @Jpc1,

As @imjolly says above me, if you ring Customer Services they will be able to help you with this.

They need to transfer your broadband account onto your mobile account to keep the allowance dates for your mobile correct.

There will be no loss in service doing this as it's a records only change that we can make.

Let me know how you get on.

Thanks

DanielS