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Jpc1
Aspiring Contributor

on ‎21-04-2023 10h51

467 Views
Message 1 of 3

billing

after recently moving how can i combine my mobile bill into my new broad band bill . as i have 2 accounts with bt . one is for my mobile the other is my home broad band line 

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎21-04-2023 11h02

456 Views
Message 2 of 3

Re: billing

phone CS 03301234150 and they should be able to help



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DanielS
Moderator-Retired

on ‎21-04-2023 12h58

429 Views
Message 3 of 3

Re: billing

Hi @Jpc1,

As @imjolly says above me, if you ring Customer Services they will be able to help you with this.

They need to transfer your broadband account onto your mobile account to keep the allowance dates for your mobile correct.

There will be no loss in service doing this as it's a records only change that we can make.

Let me know how you get on.

Thanks

DanielS 

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