Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
markyy22
Beginner

on ‎06-09-2024 15h28

301 Views
Message 1 of 5

cancel broadband

i need to cancel my broadband as my landlord has given me a section 21 as he wants to sell up. I havent really got the time to be hanging about calling as i need to be sorting out my situation. Is there a live chat option?

0 Ratings
Reply
4 REPLIES 4
imjolly
Distinguished Sage
Distinguished Sage

on ‎06-09-2024 15h30

292 Views
Message 2 of 5

Re: cancel broadband

No  you have to call cancellations https://www.bt.com/help/account-and-billing/manage-account/thinking-of-leaving-bt   if you are still in fixed term contract then there will be early termination penalties depending length of contract remaining



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎06-09-2024 15h30

292 Views
Message 3 of 5

Re: cancel broadband

@markyy22 

It can only be done by ringing up and selecting the cancellation option.

0 Ratings
Reply
markyy22
Beginner

on ‎06-09-2024 15h33

288 Views
Message 4 of 5

Re: cancel broadband

is it straightforward or do i have to wait around to talk to someone?

 

0 Ratings
Reply
gg30340
Distinguished Sage
Distinguished Sage

on ‎06-09-2024 15h39

262 Views
Message 5 of 5

Re: cancel broadband

Yes you need to talk to some one.

0 Ratings
Reply