cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
531 Views
Message 1 of 5

cancel broadband

i need to cancel my broadband as my landlord has given me a section 21 as he wants to sell up. I havent really got the time to be hanging about calling as i need to be sorting out my situation. Is there a live chat option?

0 Ratings
Reply
4 REPLIES 4
522 Views
Message 2 of 5

Re: cancel broadband

No  you have to call cancellations https://www.bt.com/help/account-and-billing/manage-account/thinking-of-leaving-bt   if you are still in fixed term contract then there will be early termination penalties depending length of contract remaining



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
522 Views
Message 3 of 5

Re: cancel broadband

@markyy22 

It can only be done by ringing up and selecting the cancellation option.

0 Ratings
Reply
518 Views
Message 4 of 5

Re: cancel broadband

is it straightforward or do i have to wait around to talk to someone?

 

0 Ratings
Reply
492 Views
Message 5 of 5

Re: cancel broadband

Yes you need to talk to some one.

0 Ratings
Reply