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peterbr
Contributor

on ‎12-01-2023 1h05

575 Views
Message 1 of 5

change of e-mail address in profile does not work

I have tried to change my e-mail address in my profile.

The e-mail with verification link never arrives. I have tried 2 different new e-mail addresses, did not receive an e-mail with a link or either address. I did check spam folders for each of those accounts.

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4 REPLIES 4
JohnC2
Moderator
Moderator

on ‎12-01-2023 8h37

546 Views
Message 2 of 5

Re: change of e-mail address in profile does not work

Hi @peterbr, which profile are you trying to change your email address on? Is it your MyBT or something else?

Cheers

John 

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peterbr
Contributor

on ‎12-01-2023 9h59

522 Views
Message 3 of 5

Re: change of e-mail address in profile does not work

My account in community forum

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JohnC2
Moderator
Moderator

on ‎12-01-2023 10h08

513 Views
Message 4 of 5

Re: change of e-mail address in profile does not work

Hi @peterbr, I've sent you a PM please check that and reply to me and I'll help you with this.

Cheers

John

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JohnC2
Moderator
Moderator

on ‎12-01-2023 10h33

503 Views
Message 5 of 5

Re: change of e-mail address in profile does not work

Hi @peterbr, that should be updated for you now. Please check and let me know.

Cheers

John

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