Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
peterbr
Contributor

on ‎12-01-2023 1h05

760 Views
Message 1 of 5

change of e-mail address in profile does not work

I have tried to change my e-mail address in my profile.

The e-mail with verification link never arrives. I have tried 2 different new e-mail addresses, did not receive an e-mail with a link or either address. I did check spam folders for each of those accounts.

0 Ratings
Reply
4 REPLIES 4
JohnC2
Moderator-Retired

on ‎12-01-2023 8h37

731 Views
Message 2 of 5

Re: change of e-mail address in profile does not work

Hi @peterbr, which profile are you trying to change your email address on? Is it your MyBT or something else?

Cheers

John 

0 Ratings
Reply
peterbr
Contributor

on ‎12-01-2023 9h59

707 Views
Message 3 of 5

Re: change of e-mail address in profile does not work

My account in community forum

0 Ratings
Reply
JohnC2
Moderator-Retired

on ‎12-01-2023 10h08

698 Views
Message 4 of 5

Re: change of e-mail address in profile does not work

Hi @peterbr, I've sent you a PM please check that and reply to me and I'll help you with this.

Cheers

John

0 Ratings
Reply
JohnC2
Moderator-Retired

on ‎12-01-2023 10h33

688 Views
Message 5 of 5

Re: change of e-mail address in profile does not work

Hi @peterbr, that should be updated for you now. Please check and let me know.

Cheers

John

0 Ratings
Reply