<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I just assumed that my BT Cloud was working in the background but I recently opened the site and nothing has been backed up for the last 6 months. It is now giving me constant error messages when trying to synch.