cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
639 Views
Message 1 of 4

Bt wifi app

My bt wifi is getting connected next week but they said I can use the wifi app for local hotshots etc. I've download it but it won't let me sign in. I'm using the same details I use to login to my bt homepage. The error msg is in the screenshot.

Screenshot_20220622-114604_BT Wi-fi.jpg

0 Ratings
Reply
3 REPLIES 3
623 Views
Message 2 of 4

Re: Bt wifi app

Hi @Gilli76 welcome to the community and thanks for posting, are you using an old BT ID that you had before placing your new order for service? 

Thanks

Neil

0 Ratings
Reply
615 Views
Message 3 of 4

Re: Bt wifi app

No I didn't have a bt ID till I signed up for bt fibre last week

0 Ratings
Reply
610 Views
Message 4 of 4

Re: Bt wifi app

@Gilli76 I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil