cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
362 Views
Message 1 of 3

Claiming reward

Go to solution

Hello, first time posting, I see there’s other questions regarding claiming reward so hopefully someone will answer and have a look at my account for me please.

When I follow the link to claim my reward it takes me to my account but there is no where on my account to claim reward. I do have an old account on there but again, there’s nothing on there either.

thank you,

Lucy 

0 Ratings
Reply
2 REPLIES 2
341 Views
Message 2 of 3

Re: Claiming reward

Go to solution

Hi @lucyjderrick I'm sorry about that, the old account might have caused issues with the claim page in MyBT. 

If you message us on this link a Guide will be able to help with your claim.

Thanks

Neil

0 Ratings
Reply
311 Views
Message 3 of 3

Re: Claiming reward

Go to solution
Thank you, just done and an agent sorted for me
0 Ratings
Reply