Error Message MBB3-04

[kema01]

Hi this problem has been raised to level 3 tech support who are investing. 

[staker]

That's good to know that BT are finally acknowledging that there is a problem and are working on it.

I still get the occasional error message but almost always before 8am,  but if I immediately try to log in again, I then get logged in ok.   After 8am I have no problems at all.

[welsmad]

I've been getting the same error for several days. As this product isn't open to new subscribers I'm concerned this might be the beginning of the end!

[DavidM]

Hi @highnoon1966, @welsmad and @VKB and thanks for posting.

Sorry you're all seeing this error message. We can raise this with our Cloud specialists to look into for you. Check your inbox for my message and drop me over your details.

Cheers

David

[VKB]

@DavidM 

I actually managed to bypass this error by clicking on an old URL which pointed to my vault

[DavidM]

Thanks for that @VKB .

Cheers

David

[Sare26]

I am also having the same problem. Was there a solution or is it a work in progress ?

[kema01]

Currently being investigated by BT. 

[BrianJSmith]

Hi I am also getting this error today. My last upload was to cloud was 4 months ago though I have a monthly routine to log on and navigate around in order to keep the account running. Had no problem a month ago.

regards Brian

[Chris179]

Also getting this error code for last 2 Days.

chris