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Message 11 of 44

Re: Error Message MBB3-04

Hi this problem has been raised to level 3 tech support who are investing. 

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673 Views
Message 12 of 44

Re: Error Message MBB3-04

That's good to know that BT are finally acknowledging that there is a problem and are working on it.

I still get the occasional error message but almost always before 8am,  but if I immediately try to log in again, I then get logged in ok.   After 8am I have no problems at all.

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636 Views
Message 13 of 44

Re: BT Cloud error code MBB3-04

I've been getting the same error for several days. As this product isn't open to new subscribers I'm concerned this might be the beginning of the end!

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629 Views
Message 14 of 44

Re: BT Cloud error code MBB3-04

Hi @highnoon1966, @welsmad and @VKB and thanks for posting.

Sorry you're all seeing this error message. We can raise this with our Cloud specialists to look into for you. Check your inbox for my message and drop me over your details.

Cheers

David

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618 Views
Message 15 of 44

Re: BT Cloud error code MBB3-04

@DavidM 

I actually managed to bypass this error by clicking on an old URL which pointed to my vault

 

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Message 16 of 44

Re: BT Cloud error code MBB3-04

Thanks for that @VKB .

Cheers

David

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599 Views
Message 17 of 44

Re: Error Message MBB3-04

I am also having the same problem. Was there a solution or is it a work in progress ?

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585 Views
Message 18 of 44

Re: Error Message MBB3-04

Currently being investigated by BT. 

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596 Views
Message 19 of 44

Re: BT Cloud error code MBB3-04

Hi I am also getting this error today. My last upload was to cloud was 4 months ago though I have a monthly routine to log on and navigate around in order to keep the account running. Had no problem a month ago.

regards Brian

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587 Views
Message 20 of 44

Re: BT Cloud error code MBB3-04

Also getting this error code for last 2 Days.

chris

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