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Message 1 of 3

My BT App not working

9964A519-6DCD-4FBA-A3D3-148566CB4545.png

Anyone else finding they can’t view bills on the My BT app and keep being shown an error message that the error is on BTs end and that they’re working on it? Like the error on the screen shot attached. App is the most up to date version.

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Message 2 of 3

Re: My BT App not working

Works fine for me using either phone or tablet apps and the web login from https://www.bt.com/ 

 

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Message 3 of 3

Re: My BT App not working

Thanks, I’ve tried to view via their website and now it’s saying it can’t find my account details?

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