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Message 1 of 2

My BT app

Hi. I am new to BT and I've been trying all day to access my account through the Internet and app. Its saying I don't have an account which I do. I've followed the steps on screen and still nothing. Can someone help me 

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Message 2 of 2

Re: My BT app

Have you set up a BTID and password?

Are you able to access your MyBT using a web browser logging on here MyBT 

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