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Message 21 of 31

Re: Norton Password Manager - Vault is now empty!

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Just checked again this morning and its broken again.

well done norton

 

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Message 22 of 31

Re: Norton Password Manager - Vault is now empty!

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Is it still broken mine seems to be working ok?

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Message 23 of 31

Re: Norton Password Manager - Vault is now empty!

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its ok now. but for a couple hours this morning it was messing me about again.

I have now transferred all my critical stuff elsewhere. 

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Message 24 of 31

Re: Norton Password Manager - Vault is now empty!

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@sandCanoe Good idea, I use a backup app as well just in case

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Message 25 of 31

Re: Norton Password Manager - Vault is now empty!

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Hello Neil, I am having the exact same problem. How can I fix it? Can you help?

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Message 26 of 31

Re: Norton Password Manager - Vault is now empty!

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With the NORTON PASSWORD MANAGER
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Message 27 of 31

Re: Norton Password Manager - Vault is now empty!

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Well, this has now happened to me. Fantastic. Any idea how this gets fixed?

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Message 28 of 31

Re: Norton Password Manager - Vault is now empty!

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Maybe just a temporary bug i would give it a bit of time hopefully Norton will fix it soon

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Message 29 of 31

Re: Norton Password Manager - Vault is now empty!

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Lo and behold, my vault has now returned - all my data present and correct. But it was a terrifying few hours when it went AWOL. Lesson learned - Norton Password Manager is a bag of spanners. Back up your data folks!

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Message 30 of 31

Re: Norton Password Manager - Vault is now empty!

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Norton Broke for me too this weekend.. Luckily i was kayaking and it wasn't an issue this time.. To be honest i'm tired of complaining about it, BT support and Norton support are very unhelpful on this issue.

I am using NordPass for work critical stuff duplication, and both Noton and the NordPass extensions seem to play nice together.

I suggest not using the same e-mail and password for the different manager acounts.

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