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Message 1 of 3

Parental controls

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Why cant I see extras In mybt to set/change parental controls?

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Message 2 of 3

Re: Parental controls

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Hi @Billiebongo,

Thank you for posting. To be able to set up Parental Controls you need to make sure your My BT is set up with account holder status. 

How to set up Account holder status 

If you have the Account holder status if you follow the steps on - How to set up Parental Controls you'll find all the steps you need to follow.

Please give that a try and let me know how you get on?

Thanks,

Paddy

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Message 3 of 3

Re: Parental controls

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Thanks for the pointer, just to let you know the settings are not In manage my extras, they show up in your security.

All sorted and working again.

Many many thanks 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

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