Parental controls

[karln]

Hello All.

I am new to BT please be gentle lol.

Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are.

Any help please?

Thank you.

Karln.

[karln]

ANYONE??????

[DavidM]

Hi @karln and welcome to our community.

Sorry you're having problems with your parental controls. Do you have more than one account on your BTiD?

Cheers

David

[karln]

No just mine and only 1 email address

[DavidM]

Thanks for the reply @karln .

How long have your services been active?

Cheers

David

[karln]

Less than 24 hours

[DavidM · Accepted solution]

Thanks for confirming that @karln . It might take a little longer for the account to be fully set up. I've dropped you private message so if you're still having problems this time tomorrow send me a reply and I'll take a look for you.

Cheers

David

[karln]

OK. Thanks.