Hi, i'm having the same issue as well. Just switched to the full fibre 500 but i don't have access to content partners
I moved post to start your own as other post marked solved
do you have more than 1 BTID?
you need to wait until cooling off period over
have you paid first bill
you need to use pc/laptop not app to access content partners
I have just one BTID, not paid first bill yet and i'm using a laptop to access it. What's the cooling off period like?
cooling off period 14 days after activation you need also to have paid first bill