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Lee15
Beginner

on ‎29-07-2023 11h30

460 Views
Message 1 of 3

Re: Xbox GamessPass Stuck Since BT Subscription

Hi, I am also have this same issue. How quickly can this be fixed? 

I don’t even have the option to re add it on BT! Incredibly frustrating!! 

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2 REPLIES 2
DanielS
Moderator-Retired

on ‎29-07-2023 12h36

451 Views
Message 2 of 3

Re: Xbox GamessPass Stuck Since BT Subscription

Hi @Lee15,

Thanks for joining our Community.

I am sorry that it hasn't passed the management back to Microsoft.

When this happens, we have to get you in touch with our Xbox team who have weekly calls with Microsoft.

They will then work with Microsoft to get this fixed for you.

I'm going to send you a private message so that one of my team can pick this up, get in touch with you and then send this across to our Xbox team.

Thank you

DanielS

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Lee15
Beginner

‎29-07-2023 17h07 - edited ‎29-07-2023 17h16

436 Views
Message 3 of 3

Re: Xbox GamessPass Stuck Since BT Subscription

How soon can this be done? As an avid gamer myself and kids driving me up the wall this is very frustrating. @DanielS 

 

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