Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lee15
Beginner

on ‎29-07-2023 11h30

370 Views
Message 1 of 3

Re: Xbox GamessPass Stuck Since BT Subscription

Hi, I am also have this same issue. How quickly can this be fixed? 

I don’t even have the option to re add it on BT! Incredibly frustrating!! 

0 Ratings
Reply
2 REPLIES 2
DanielS
Moderator
Moderator

on ‎29-07-2023 12h36

361 Views
Message 2 of 3

Re: Xbox GamessPass Stuck Since BT Subscription

Hi @Lee15,

Thanks for joining our Community.

I am sorry that it hasn't passed the management back to Microsoft.

When this happens, we have to get you in touch with our Xbox team who have weekly calls with Microsoft.

They will then work with Microsoft to get this fixed for you.

I'm going to send you a private message so that one of my team can pick this up, get in touch with you and then send this across to our Xbox team.

Thank you

DanielS

0 Ratings
Reply
Lee15
Beginner

‎29-07-2023 17h07 - edited ‎29-07-2023 17h16

346 Views
Message 3 of 3

Re: Xbox GamessPass Stuck Since BT Subscription

How soon can this be done? As an avid gamer myself and kids driving me up the wall this is very frustrating. @DanielS 

 

0 Ratings
Reply