Returns Bag for equipment

[OceanImage]

I want to return the Mini Hub but need a bag to do so, can anyone give me a link to where I can get the returns bag please, it's entirely not visible in MyBT and they have no search function to look for it on the site

TIA

[OceanImage · Accepted solution]

Replying to my own question here!

If you log in to your BT account through the email that BT send you, then a 'Return my Product' button is shown on your home page. 

Click that and you can then order a bag or follow alternative instructions if you already have one. 

[NeilO]

Hi @OceanImage Thanks for coming back to share the solution, I'm glad you got that sorted.

Neil