Something went wrong

[gird1888]

Hi,

I keep getting a something went wrong message when trying to log on to the My BT app.

[DanielS]

Hi @gird1888,

Thanks for posting up your question.

Can you log into https://www.bt.com/mybt ok with your details?

Have you ever been able to use the MyBT app?

Thanks
DanielS

[gird1888]

I can log into the website, and I have previously been able to use the app.

[DavidM]

Thanks for getting back @gird1888 .

We'll need to take a closer look at this for you so please check your inbox for my message and drop me a reply. If you can include a screen shot of what you're seeing it will help.

Cheers

David