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Orionx
Beginner

on ‎13-10-2024 13h56

196 Views
Message 1 of 2

Xbox Gamepass

How can I redeem for the xbox gamepass. I have upgraded my broadband to full fibre 900 and should be entitled 12 month free xbox gamepass. Cant find it on my account and can't reach customer service on phone.

Please help. 

Thanks~

 

 

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1 REPLY 1
Michael_D
Moderator
Moderator

on ‎14-10-2024 8h32

128 Views
Message 2 of 2

Re: Xbox Gamepass

Hi @Orionx 

Welcome to the community.

If you are beyond the first 14 days of the new contract and haven't received anything about the Xbox Game Pass yet, you would need to speak to our customer service guides so they can send off a webform to have this arrange for you within 7 working days.

You can see all of the ways to reach them on our Contact Us page.

Michael

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