Xbox Ultimate Game Pass Issue - System down down for maintenance

[NeilO]

@SarahP2 I'm sorry, I'll send you a private message in a moment.

Neil

[jello53]

Hi @NeilO ,

I'm having the same problem with this promotion. Any chance you could send me some details of how I can request a code or submit my details?

Thanks!

Mark

[dan_rekt]

I'm also having this issue but for the 12 months of Game Pass offer.

[Stewie88]

Hi,

I'm having the same issue. I noticed I had 12 months Game Pass on my account but I'm unable to redeem it. Calling was no help. If it possible you or someone else can help me redeem it?

Thanks

[NeilO]

Hi @Stewie88 welcome to the community and thanks for posting. I'll send you a private message and we'll be happy to help you claim that.

Thanks
Neil

[NeilO]

@dan_rekt I'll send you a private message so you can get in touch with your details and we'll be happy to help.

Neil

[ChasMcl]

Also having the same issue with the 6 month game pass. Tried dialing the provided number to no avail. Please advise. Many thanks

[Vochiras]

I also am having problems activating a 12 month xbox game pass offer, saying system down for maintenance.

[DanielS]

Hi @ChasMcl & @Vochiras,

I'm sorry to see that you can't activate it at the moment.

I'll send you both a private message where you can reply to my team through.

Thank you

DanielS

[jpe]

12 months free game pass offer is showing in my products but I am having the same issue with system down for maintenance when I try to add it now