on 23-09-2024 16h39
Hi @Baz76.
To open a complaint you can either speak with our customer care team, you can speak with the team online by visiting our contact us page.
Katie
on 24-09-2024 9h03
on 28-09-2024 13h46
@RobbieMac hi Robbie. i seem to be having this issue as well. May I have assistance please with this? The online chats are useless.
on 28-09-2024 14h37
Hi @AshB
I'm afraid we no longer have access to any of your account details to be able to offer assistance here.
If you weren't able to get any joy with the chat team, the best option would be to call and speak to one of our guides.
Michael
on 28-09-2024 15h17
Hi @Michael_D
Thanks for that. Not to worry. managed to sort a fix. Purchase a month code via Microsoft and it’s now cleared.
many thanks
ash
on 28-09-2024 15h19
Fantastic, I'm glad to hear that worked @AshB.
I'll keep that in mind if I see any other examples like this.
