there are numerous posts about xbox offer have you tried search facility as probably find solution there
do you have more that 1 BT account as that will cause problems
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you can't and probably need mod help. I have asked mods for help and they will post here
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Thanks so much, really appreciate your help! I was on a call to BT and the service centre fire alarm went off just as I was explaining what the issue is! Hope they are all okay 🙂
Hi @n1cola welcome to the community and thanks for posting. I'll send you a private message, reply with your details and the moderation team will be happy to help you claim the Game Pass.
