cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
882 Views
Message 1 of 5

Big Entertainment NOW content

Go to solution

As of this week I can no longer get the SKY content via NOW on my TV Guide - channels not accessible. But I can watch via the NOW app. Have updated box. Any ideas?

0 Ratings
Reply
4 REPLIES 4
862 Views
Message 2 of 5

Re: Big Entertainment NOW content

Go to solution

Hi @Chippers sorry about that, can you try a factory reset ensuring to keep your recordings? Post back and let me know if that works. 

Thanks

Neil

0 Ratings
Reply
859 Views
Message 3 of 5

Re: Big Entertainment NOW content

Go to solution

Tried that, same.

0 Ratings
Reply
858 Views
Message 4 of 5

Re: Big Entertainment NOW content

Go to solution

"XYZ is unavailable. Please check if you can continue to access this channel. IPC6007."

Resolve or Back.

Resolve drops into a greyed out BTTV screen, blank except Press BACK to return in bottom left corner.

0 Ratings
Reply
842 Views
Message 5 of 5

Re: Big Entertainment NOW content

Go to solution

@Chippers There might be a problem with the subscription, I'll send you a private message so you can send over your details to the moderation team and we'll be happy to get that reported.

Thanks

Neil

0 Ratings
Reply