Big Entertainment NOW content

[Chippers]

As of this week I can no longer get the SKY content via NOW on my TV Guide - channels not accessible. But I can watch via the NOW app. Have updated box. Any ideas?

[NeilO]

Hi @Chippers sorry about that, can you try a factory reset ensuring to keep your recordings? Post back and let me know if that works. 

Thanks

Neil

[Chippers]

Tried that, same.

[Chippers]

"XYZ is unavailable. Please check if you can continue to access this channel. IPC6007."

Resolve or Back.

Resolve drops into a greyed out BTTV screen, blank except Press BACK to return in bottom left corner.

[NeilO · Accepted solution]

@Chippers There might be a problem with the subscription, I'll send you a private message so you can send over your details to the moderation team and we'll be happy to get that reported.

Thanks

Neil