Frustratedjen
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Bt vision box
Hello there
has anyone got any ideas how I get a bit vision box delivered, I have been waiting since 30th November , my order never gets dispatched always delayed, several phone calls later multiple orders re created yet nothing.
i am getting frustrated as I never get the calls back they promise, no box and my complaints keep getting cancelled, anyone have advice.
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Keith_Beddoe
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Re: Bt vision box
Is this part of your BT Broadband package and BTTV subscription?
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Frustratedjen
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Re: Bt vision box
Yes it is
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Keith_Beddoe
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Re: Bt vision box
@Frustratedjen wrote:
Yes it is
Is your BT Broadband service active? Did you select BT TV as part of your package?
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DavidM
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Re: Bt vision box
Hi @Frustratedjen and welcome to our community.
I'm sorry you haven't receive the STB. I can help. I'll drop you a private message now so you can get in touch. I'm sure we can sort this out for you.
Cheers
David
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