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Message 21 of 24

Re: IPC6023 error code

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Which box as got 2
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Message 22 of 24

Re: IPC6023 error code

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@Cpl244 

I think you mean “Which box, as I have got two?”

To which the answer is whichever one is set as your main box for EE TV.

if you have any recordings from EE TV (i.e. not terrestrial TV) this will be box on which these play.

*** Longtime YouView box owner, BT Broadband customer, but never a BT TV subscriber ***
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Message 23 of 24

Re: IPC6023 error code

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Hello, either box serial number would be fine. they will both be connected to your Hub and on the same broadband connection from your property to the exchange.  

thanks

David

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Message 24 of 24

Re: IPC6023 error code

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Hi @Cpl244 as confirmed on DM, this issue should now be fixed and all services restored. Thanks for reporting!
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