The aerial comes in to it but main contact is through from the router. However the point is, that’s the way the BT engineer set it up & it doesn’t work
The router and anything from the internet doesn’t come into this. T1000 boxes, which are no longer served by YouView except for a few corner situations, still work as far as recording broadcast programmes go.
There is nothing a BT engineer could do to overcome the fundamentally bad design decisions in the way the YouView boxes operate with the timing of recordings.
YouView could improve matters with a well-understood upgrade to add padding, but it seems that EE are powerless to bring this about 😢
I have my Pro Box in Aerial Mode. Signal Strength is always 90+% and Signal Quality is typically 100%. Last week I thought I’d record the documentary on Channel 5 about Stormy Daniels.
I sat down to watch it on Friday only to be presented with the ‘Partial Recording’ alert, I don’t know what the problem was.
Having had the Pro Box for a couple of years now I wasn’t one bit surprised by this. I’ve got EETV on a good deal so I suck up it’s problems, one of which is (in my experience) it isn’t a totally reliable DVR.