@Charleyk29 Have you tried a reset of the remote. Press the purple home button and the number 7 at the same time until it flashes blue the try using the remote as normal...
Yeah tried that 😞
Hi, @Charleyk29 I'm sorry your remote has stopped working, if you message the BT TV faults team on this link they'll be able to help.
Thanks
Neil
I think I have a similar issue - since the latest update I can't use my BT remote to control sound volume.