Returning kit - Yorkshire or Scotland

[Lizzie]

Hello,  I got my return label muddled with an old one, and I sent all my old kit and the TV box that they want back in the same bag, to Scotland.  I think now that I should have sent it to Yorkshire.  Will they know that I have returned it?

[DavidM]

Hi @Lizzie and thanks for the post.

Do you have proof of postage?

Cheers

David

[Lizzie]

Yes, I have the receipt and a photo of it.

It's very worrying; I did phone to ask and the person answering didn't seem to know.

[DavidM]

That's perfect @Lizzie 

I've sent you a private message so please reply with the details and the picture of the receipt and I'll sort this out for you.

Cheers

David

[Lizzie]

Unfortunately the file size is too big for the upload and I can't yet work out how to reduce it.

[Midnight_Voice]

@Lizzie 

I use the free (ad-supported) PhotoCompress app on this iPad to squeeze images down so I can post them here.

If you are using a different platform, look for something with a similar name on its App Store.

[NeilO · Accepted solution]

Hi, @Lizzie I'm sorry about the delay in responding, I can see you contacted the helpdesk yesterday and they sorted this for you.

Thanks

Neil