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Re: T4000 - Viewing COM5 Recordings - Fault causing Power-Down ...
Got a comedy show from Sky Arts recorded and it crashes the box as soon as I start playing it. BT need to sort this out, it's so annoying!
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Re: T4000 - Viewing COM5 Recordings - Fault causing Power-Down ...
@DarrenDev or any current Mod .... any status on a Fix for this COM5 problem that causes the T4000 to Power Down - please ?
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Re: T4000 - Viewing COM5 Recordings - Fault causing Power-Down ...
Good evening @speedtrip, welcome back to the Community!
I've checked in with our TV team and I'm afraid we don't have a timescale for getting a fix on this issue just yet.
There are a couple of different factors influencing this one, but we're continuing to work with the relevant teams to ensure this is sorted out.
Peter
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Re: T4000 Fault causing Power-Down ...
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Re: T4000 Fault causing Power-Down ...
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Re: T4000 Fault causing Power-Down ...
@Docburl - if you can confirm it was a COM5 Channel involved, then you share the issue with many on here - try to avoid the Channel - mostly they are ' +1 + versions - eg Film 4, Quest etc .... so you can find a workround ...
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Re: T4000 Fault causing Power-Down ...
It appears to be any channel and any recording.
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Re: T4000 Fault causing Power-Down ...
Thats a new problem then - as its a replaced T4000, probably wont help to try a full Reset - altho you ould try that on the original Box ?
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Re: T4000 Fault causing Power-Down ...
I've had this now on 2 boxes and it's happening on regular ITV as well. Not just Sky Arts as I previously posted.
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Re: T4000 Fault causing Power-Down ...
Hi @Dumpster, thanks for highlighting these further issues you've been experiencing.
Are both of the affected boxes T4000s, or have you noticed this with a different model too?
Also was it during a delayed / recorded program you noticed this happening in, or was it live TV?
Peter