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Message 51 of 53

Re: T4000 - Viewing COM5 Recordings - Fault causing Power-Down ...

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Got a comedy show from Sky Arts recorded and it crashes the box as soon as I start playing it.  BT need to sort this out, it's so annoying!

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Message 52 of 53

Re: T4000 - Viewing COM5 Recordings - Fault causing Power-Down ...

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@DarrenDev  or any current Mod .... any status on a Fix for this COM5 problem that causes the T4000 to Power Down - please ?

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Message 53 of 53

Re: T4000 - Viewing COM5 Recordings - Fault causing Power-Down ...

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Good evening @speedtrip, welcome back to the Community!

I've checked in with our TV team and I'm afraid we don't have a timescale for getting a fix on this issue just yet. 

There are a couple of different factors influencing this one, but we're continuing to work with the relevant teams to ensure this is sorted out.

Peter