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Message 31 of 60

Re: When will BTTV include Apple TV?

@NickBS I already have an Apple plus service (tv, music, arcade etc.) and ATV4kv1, will there be any restrictions to existing accounts, that is I can log in and get what I have now with Apple and then its +EE services if I sign up for a new box?

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Message 32 of 60

Re: When will BTTV include Apple TV?

@DarrenDev I take it that we won't be charged for leaving our BT TV and Broadband contract early? I have seen it mentioned but just want to double check 

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Message 33 of 60

Re: When will BTTV include Apple TV?

Apple TV boxes provided as part of an EE TV subscription are fully functioning Apple TV boxes, but with the addition of all the EE TV content as well. You'll be able to use your existing Apple TV+ account on it.
You won't be able to see the full EE TV experience on your existing ATV4kv1 box - you'll just get the same experience that you see today.
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Message 34 of 60

Re: When will BTTV include Apple TV?

@Weerab1983 log into www.bt.com/mybt to see your personalised offers to switch.  This will take into account any existing contract you have.

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Message 35 of 60

Re: When will BTTV include Apple TV?

@DarrenDev I don't see any offers for switching to EE through my bt on the website or the app.

I have seen a number to call for 'my exclusive EE offer' at https://www.bt.com/EE so I take it that would be my best course of action? 

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Message 36 of 60

Re: When will BTTV include Apple TV?

nothing showing in offers and called ee but they said gremlins in the system so cant do anything and call back in a couple of days

 

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Message 37 of 60

Re: When will BTTV include Apple TV?

Thanks DarrenDev, understood.

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Message 38 of 60

Re: When will BTTV include Apple TV?

Do you just ring the 0800 number?

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Message 39 of 60

Re: When will BTTV include Apple TV?

spoke again to ee and they have confirmed that its not possible as a fault in tv ordering system has been identified and they have no timeline for a fix 

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Message 40 of 60

Re: When will BTTV include Apple TV?

I notice that my Apple TV library is missing from this version of the app. 

So I can’t watch films that I actually own. 

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