Hi i would like clarification on my bt package,i have tnt sport pack 24 months and hd add on on the bt pro box.when i added on now entertainment package free trial then monthly,i noticed no hd channels were watchable.i contacted bt and they seem to not know anything,i swiftly got rid of the now package before 7 day trial so i assume you have to pay twice for hd.the hd addon in 2023 is just rediculous hd should be standard and paying for hd twice is a no from me.the bt box and tv are great very happy shame about double charging.
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All providers still charge extra for hd, it's still not standard across the board everywhere
You have to order the HD/UHD add on for BT 's HD channels and the NowTV Boost for the NowTV channels but I believe you're only charged once... £6 I believe gets you the lot
I've just checked our handbook, and it states the following:
Entertainment, Big Entertainment and Big Sport subscriptions give the option to select the combi-HD add-on (£6)
The Sport package gives the option to select the singular HD add-on (£6)
So it all depends what your base subscription is.
fair enough i understand now thanks for helping me out guys 👍
Sorry for digging up an old thread but this was the best answer I could find.
So what happens if I want to upgrade from Sport (with HD ad on) to Big Sport (with HD ad on).
After picking Big Sport it’s showing the HD ad on as unselected? If I select it do I end up with 2 HD ad ons? Or if I don’t select it, does it automatically remove the existing HD ad on, or am I left with only TNT Sports in HD? Or do I need to cancel my existing HD ad on first?
Confused.