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Message 11 of 34

Re: now tv channels not working

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I’ve been watching the cricket on the app on our Pro tv box too. Hopefully the problem will be resolved quickly, but it would be interesting to know if the problem is with BT or NOW/Sky,  given that the app feed is working. 

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Message 12 of 34

Re: now tv channels not working

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& me
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Message 13 of 34

Re: now tv channels not working

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Yes mine don’t work either I called them and thier no about the issue

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Message 14 of 34

Re: now tv channels not working

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There's an issue with the NowTV feed that is supplied using multicast, it's been reported and will be fixed as soon as possible.

You have all the same content available through the app, if you login to the NowTV app on the Youview box, the content works.

For other supported devices look at https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now

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Message 15 of 34

Re: now tv channels not working

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Me too. None of my VIP channels are working, just a message saying
there is a transmission problem. Tried the online technical help chat
but after half an hour no help available, very busy!!!
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Message 16 of 34

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Ditto! Grrr!!!
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Message 17 of 34

Re: now tv channels not working

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The BT Status page and post in this forum have been updated: BT TV Status 

Next update at 7.30 PM, the cricket has just finished. 😁

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BT Smart Hub 2 | Halo 3+ | Digital Voice | Sky Q | Apple TV 4K | LG OLED
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Message 18 of 34

Re: now tv channels not working

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I have BT Entertainment and the channels are working now 

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Message 19 of 34

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Yes,mine too and now that it is Stumps,sky cricket is back on!!!
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Message 20 of 34

Re: now tv channels not working

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Thanks

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