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Message 21 of 34

Re: now tv channels not working

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I subscribed to VIP 8 days ago, finally started working yesterday after a couple of chases, and now I’ve lost the Cricket again. Not a very good experience so far. 
Beginning to wish I never changed my package 🤣

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Message 22 of 34

Re: now tv channels not working

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I’ve had it for 14 months now and still regretting it, hope this helps

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Message 23 of 34

Re: now tv channels not working

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@Burnside5wrote:

I’ve had it for 14 months now and still regretting it, hope this helps


🤣

Only 10 more to go!

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BT Smart Hub 2 | Halo 3+ | Digital Voice | Sky Q | Apple TV 4K | LG OLED
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Message 24 of 34

Re: now tv channels not working

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Yep 🤣

Seriously the service is awful, constant re-boots of router to get internet channels working, screen lag when watching sports (snooker is hilariously bad), series recording has a mind of it’s own and the interface and usability is just so clunky. Oh and then there are the mid-contract price hikes, now paying 30% more than when I started the contract due to 2 inflation + price rises.

I hated Sky but their package is so much better AND you pay the same price for the duration of your contract.
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Message 25 of 34

Re: now tv channels not working

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First time I have had problems been happy till today
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Message 26 of 34

Re: now tv channels not working

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First time I've had issues as well.

It was Now TV that the issue was with, not BT

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Message 27 of 34

Re: now tv channels not working

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Correct! All channels working now.
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Message 28 of 34

Re: now tv channels not working

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Sean has updated and the issue is solved as at 19.05 pm
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Message 29 of 34

Re: now tv channels not working

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This issue yes, not the other issues that sit solely with BT
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Message 30 of 34

Re: now tv channels not working

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The clunky software is down to the YouView platform.

Once they stop concentrating on their own stuff this month and start focusing on supporting BT and TalkTalk, hopefully that improves.

Also no one is sure what EE have up their sleeve for BT TV once the merger is completed, so it could be interesting times.