now tv channels not working

[Brucemeister5]

I’ve been watching the cricket on the app on our Pro tv box too. Hopefully the problem will be resolved quickly, but it would be interesting to know if the problem is with BT or NOW/Sky,  given that the app feed is working. 

[Veggie]

& me

[Ben36551]

Yes mine don’t work either I called them and thier no about the issue

[-Richie-]

There's an issue with the NowTV feed that is supplied using multicast, it's been reported and will be fixed as soon as possible.

You have all the same content available through the app, if you login to the NowTV app on the Youview box, the content works.

For other supported devices look at https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now

[Filosopher]

Me too. None of my VIP channels are working, just a message saying
there is a transmission problem. Tried the online technical help chat
but after half an hour no help available, very busy!!!

[Filosopher]

Ditto! Grrr!!!

[stereohaven]

The BT Status page and post in this forum have been updated: BT TV Status 

Next update at 7.30 PM, the cricket has just finished. 😁

[Weerab1983 · Accepted solution]

I have BT Entertainment and the channels are working now 

[Filosopher]

Yes,mine too and now that it is Stumps,sky cricket is back on!!!

[Veggie]

Thanks