Since the change to the new format, trying to do anything after dealing with a few emails the system hangs and I have to close the program then go back in which is extremely infuriating and time consuming. Is there a fix for this or is BT likely at any time in the near future to fix it?
I'm sorry but none of the threads solve my problem. I have been using BT's email since email first introduced which was obviously many years aga and have their original email address. I have never in all this time had so much trouble with any of their updates or even in fact when they split from yahoo. Unless the issur is resolved soon I think I will be changing email provider which is a pain after so many years
You don't need to change email provider, simply change the way you access it. Use a free mail client such as Thunderbird or EmClient rather than webmail.
The problems are not with the service, just the awful user interface of webmail.
