BT Mail new format

[Meg-27]

Since the change to the new format, trying to do anything after dealing with a few emails the system hangs and I have to close the program then go back in which is extremely infuriating and time consuming.  Is there a fix for this or is BT likely at any time in the near future to fix it?

[gg30340]

To save repeating everything.

See links

https://community.bt.com/t5/Email/Webmail-migration-update/td-p/2348407

https://community.bt.com/t5/Email/BT-Webmail-Feedback-v2-post-16th-April-release/td-p/2376642

https://community.bt.com/t5/Email/BT-Webmail-Work-Arounds/td-p/2353424

There are other threads about the email "upgrade" which I'm sure you will find by looking through the email board of the forum.

[Meg-27]

I'm sorry but none of the threads solve my problem. I have been using BT's email since email first introduced which was obviously many years aga and have their original email address. I have never in all this time had so much trouble with any of their updates or even in fact when they split from yahoo. Unless the issur is resolved soon I think I will be changing email provider which is a pain after so many years

[licquorice]

You don't need to change email provider, simply change the way you access it. Use a free mail client such as Thunderbird or EmClient rather than webmail.

The problems are not with the service, just the awful user interface of webmail.

[Meg-27]

As previously stated I have basic mail therefore cannot use an mail client