on 31-07-2024 17h05
I've just moved to EE. My standard BT email has been downgraded to basic. Apparently my BT email should have been transferred to my EE account. Is this right .
Thank you
Solved! Go to Solution.
on 31-07-2024 17h48
Your email should not have been downgraded to BTMail Basic. It stays as a Standard @btinternet account.
See link.
What happens to my BT Email and BT Cloud if I move... - BT Community
You should call BT 0330.1234.150 and report it and have it reinstated to a Standard account.
on 31-07-2024 18h17
Thank you.
