Having difficulty accessing BT mail,

[Elaine69]

• Trying to change password to email app on android, will not accept, am I correct in thinking I also need to change password on my tablet

[TB68]

Have you been able to login to your email yet? I'm not able to access my emails on the BT app but can through the website. Hopefully this is just a technical issue that is being sorted out?

[adsalets]

I'm having the same problem. Cannot access emails on the BT app.

[Elaine69]

Unfortunately no, I'm accessing from the Web page

[ScottH72]

I am also having similar issues with the app. Looks like a BT wide problem.

[Fru2]

My BT email app on all my android devices no longer recognises my login details. I know they are correct as I can log in to email accounts through the website without difficulty. I have reinstalled the app, changed the passwords but no luck. This only started last night. Is there currently a fault with the app.

[JANITOR1036]

I'm having exactly the same problem 

[JANITOR1036]

Me too

[adsalets]

I'm having the same problem. I've messaged BT on X and they are looking into it.

[JANITOR1036]

OK. I thought it was just me at first