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3,886 Views
Message 11 of 115

Re: Error when logging on 22 march 2024

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Now available as of 09.38.

 

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3,481 Views
Message 12 of 115

Re: Error when logging on 22 march 2024

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Nope. Still not working.

John

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3,484 Views
Message 13 of 115

Re: Error when logging on 22 march 2024

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Still not working for me (09.41).
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3,488 Views
Message 14 of 115

Re: Email - Too many f=requests - unable to login to email account

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Me too.  No idea what is going on but i can log in on my iPad

3,395 Views
Message 15 of 115

bt email not functioning properly

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Can anyone say when Bt email will be working correctly again? This morning I thought I had lost a SENT email which I had transferred to a special folder. Eventually I found it in DRAFTS together with a lot of other recent emails that had got there. I am getting all manner of problems. Sometimes emails won’t send because there is supposedly a URL in the email (when there are no such things). Paragraph spacing gets deleted when emails are sent and this makes me look bad to the recipients. These are just examples. Have we got schoolchildren working on the system? Wouldn’t it have been better to work on a non-live copy of the system  to make sure it is working properly before inflicting such widespread changes on to users?

3,457 Views
Message 16 of 115

Re: Email - Too many f=requests - unable to login to email account

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Me too.  Can't they do anything right?  The webmail has been clunky ever since this 'upgrade' business started and now its completely inaccessible.

3,436 Views
Message 17 of 115

Re: Error when logging on 22 march 2024

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Still can't get in - no comment from BT

3,373 Views
Message 18 of 115

Re: Error when logging on 22 march 2024

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Hi Everyone,

I'm sorry about the problems you're experiencing accessing your BT email. We are aware of this and working on a solution.

In the meantime, you can still access your email by using the BT email app or email clients.

Thanks

Neil

3,345 Views
Message 19 of 115

Re: Error when logging on 22 march 2024

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Not working for me yet. I'm getting to the log-in page but am now getting the following message:

Sorry, something's gone wrong!

There seems to be a problem with your account. Please try again!

If you keep getting this message please contact the helpdesk, quoting the error code starting bmx_2xxx you'll find in your browser.
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Message 20 of 115

Re: Logging in to email

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Same problem with me

Can't login to mail today with varying reasons from "incorrect password" to "too many requests"

Nice new log in page though  😊

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