Outlook >> Password never valid

[Rinny01]

Hello

So, a number of months ago Outlook said i needed to confirm my password, which i did - never accepted it

Have tried two different versions of outlook, including the recent one that was released - still can not sign in.

Purchased a brand new laptop as i old laptop came to the end of it's life, fresh install of everything, still can not log in.

User name & password is correct - can log in on the web

Any ideas? Says an app password may be needed, can not find it anywhere

[rbz5416]

From other similar posts it seems that Outlook & BT mail servers really don't like each other. Unless there's a compelling reason why you must use Outlook, I'd try another mail client such as Mozilla's Thunderbird.

[licquorice]

BT email doesn't require an app password and therefore doesn't supply one.

Use the advanced settings button and the settings given here for IMAP